Terms of service

Date of last update: 11.08.2026

These Terms of Service set out the rules for using the Abar Interior Art online shop, placing orders, concluding and performing sales contracts, delivery, payments, withdrawal from the contract, and submitting complaints.

1. Seller and contact details

The seller operating the Abar Interior Art online shop is:

ABAR Eksport-Import Bogdan Kamiński
ul. Podgórna 11A, 05-074 Nowy Konik, Poland
NIP: 5320016844
REGON: 010486360
E-mail: office@abar.art
Telephone: +48 600 408 508

The online shop operates at abar.art.

Bank account :

Erste Bank Polska 

13109017530000000167990473

Contact regarding orders, delivery and complaints is available primarily at office@abar.art.

2. Definitions

For the purposes of these Terms of Service:

• Seller – ABAR Eksport-Import Bogdan Kamiński, operating the shop under the Abar Interior Art brand.
• Shop – the Abar Interior Art online shop available at  abar.art.
• Customer – a natural person, legal person or organisational unit making a purchase or using the Shop.
• Consumer – a natural person entering into a legal transaction with the Seller that is not directly related to that person’s business or professional activity.
• Person benefiting from consumer protection – a Consumer and, to the extent provided for by the applicable laws, a natural person concluding a contract directly related to that person’s business activity, where it follows from the content of the contract that it is not of a professional nature for that person.
• Product – an item offered for sale in the Shop, in particular a hand-painted painting and its selected variants and finishing elements.
• Order – a declaration by the Customer directly leading to the conclusion of a sales contract for the Product with the Seller.

3. Use of the Shop and electronic services

The Seller enables, in particular, browsing the Shop’s offer, using the basket and order form, placing orders and, if a given function is available, creating and maintaining a Customer account or subscribing to the newsletter.

To use the Shop, a device with internet access, an up-to-date web browser and, in the case of placing an order or using functions requiring communication, an active e-mail address are required. For the proper operation of some functions, JavaScript and cookies may be required, in accordance with the Customer’s privacy settings and the Privacy Policy.

Use of the basic functions of the Shop is free of charge. The Customer may not provide unlawful content or undertake actions disrupting the operation of the Shop, infringing its security or the rights of other persons.

If the Shop allows the creation of an account, the Customer is responsible for the confidentiality of their access data. The account may be deleted at the Customer’s request, unless retention of certain data is required by law or is necessary to establish, pursue or defend claims.

Complaints concerning the operation of electronic services may be submitted to office@abar.art. The Seller will respond without undue delay, as a rule no later than within 14 days.

4. Products and their handmade nature

The Products offered by Abar Interior Art include, in particular, hand-painted paintings made by artists. Some paintings may only be made after the Order has been placed, on the basis of the design, composition or variant presented in the Shop and the parameters selected by the Customer.

Due to the handmade nature of the work, individual items may display natural, minor differences in the course of brushstrokes, texture, arrangement of details or shade in relation to the photographs or design presented in the Shop. Such features are an element of handmade workmanship, provided that they fall within the description, features and range of variations presented to the Customer before purchase.

The colours visible on the screen may differ slightly from the actual colours due to the settings and properties of the Customer’s device.

The above provisions do not limit the Customer’s statutory rights in the event of non-conformity of the Product with the contract, in particular where the Product does not correspond to the agreed specification, description, dimensions, variant or other features which the Seller undertook to provide.

5. Prices and promotions

The prices of Products presented to Consumers in the Shop are total prices and include taxes required by law. The delivery cost and any other possible costs that cannot reasonably be included in the Product price are presented to the Customer before the Order is placed.

In the case of sales on foreign markets, prices may be presented in the currency appropriate to the selected market. The final amount payable is indicated during the Order placement process.

If the Seller announces a reduction in the price of a Product, next to the reduced price there is also information about the lowest price of that Product in force during the 30 days before the reduction was introduced, and if the Product has been offered for a shorter period, about the lowest price from the start of its offering until the day the reduction was introduced, in accordance with the applicable laws.

The terms of special promotions may be set out in separate terms and conditions. In the event of inconsistency in relation to a given promotion, its special terms take precedence, provided that they do not limit the rights granted to the Customer by mandatory provisions of law.

6. Placing orders and conclusion of the contract

The Customer selects the Product and its available parameters, adds it to the basket, indicates the required details, delivery and payment method, and then before placing the Order is given the opportunity to check its summary and the total amount payable.

The Order is placed by using a button or other function clearly indicating that the Order entails an obligation to pay.

After the Order has been placed, the Seller sends confirmation of its receipt and information regarding the Order to the e-mail address provided. The sales contract is concluded when the Customer receives confirmation from the Seller that the Order has been accepted for processing, sent to the e-mail address provided.

The Customer is obliged to provide true, up-to-date and sufficient data for the performance of the Order. If performance of the Order proves impossible, the Seller will contact the Customer and, if payment has already been made, will refund the due amount without undue delay.

The Seller may refuse to process the Order in cases provided for by law, in particular where the Order infringes laws, the rights of third parties, or was placed as a result of an obvious technical error which could not have gone unnoticed by a reasonable Customer. This entitlement does not prejudice the Consumer’s statutory rights.

7. Payments

The available payment methods are indicated during the Order placement process. Payment processing may be entrusted to external payment service providers.

The Customer is obliged to use a payment method which they are entitled to use.

The Customer may pay for the order using the payment methods available in the Store, including electronic payments processed through the Przelewy24 payment system. The payment service provider is PayPro S.A., with its registered office at ul. Pastelowa 8, 60-198 Poznań, Poland, National Court Register (KRS) No. 0000347935, Tax Identification Number (NIP): 7792369887, and National Business Registry Number (REGON): 301345068.

8. Performance, dispatch and delivery

The estimated time for making or preparing the Product and the estimated method and time of delivery are presented in the Shop or communicated to the Customer before the Order is placed. In the case of Products made after the Order has been placed, the fulfilment time may be longer than for ready-made Products and forms part of the agreed Order terms.

Unless another period has been agreed, the Seller carries out delivery without undue delay and in accordance with the time limits resulting from the applicable laws.

In the case of delivery to a Consumer via a carrier indicated or offered by the Seller, the risk of accidental loss of or damage to the Product passes to the Consumer only upon its receipt by the Consumer or a third party indicated by the Consumer.

If the Consumer independently commissions carriage from a carrier whom the Seller did not offer or indicate, the rules for the transfer of risk result from the applicable laws.

In the event of visible damage to the parcel, it is recommended that the condition of the packaging and the Product be documented and that the Seller be contacted as quickly as possible. Failure to draw up a damage report with the carrier does not deprive the Consumer of their statutory rights against the Seller.

9. Right of withdrawal from the contract

9.1. General rule

If the contract was concluded at a distance, the Consumer as a rule has the right to withdraw from it without giving any reason within 14 days from the day on which the Product is taken into possession by the Consumer or a third party indicated by the Consumer other than the carrier.

To meet the deadline, it is sufficient to send the declaration of withdrawal before it expires. The declaration may be sent in particular to office@abar.art or by post to the Seller’s address. The Customer may use the model form included at the end of the Terms of Service, but this is not mandatory.

9.2. Products made to the Customer’s specification

The right of withdrawal from the contract does not apply in the cases indicated in the applicable laws, in particular where the subject matter of the contract is a non-prefabricated item manufactured to the Consumer’s specification or serving to satisfy their individualised needs.

If a given Product meets the conditions of this statutory exception, information about the absence of the right of withdrawal should be provided to the Customer clearly before the Order is placed, in particular on the Product page or in the configuration and purchase process.

The exclusion of the right of withdrawal applies only to Products that actually meet the conditions provided for by law. In the case of other Products, the right of withdrawal applies on the terms set out in this section.

9.3. Effects of withdrawal

In the event of an effective withdrawal from the contract, the Seller refunds the payments received from the Consumer, including the cost of the cheapest ordinary delivery method offered for the given Order. The refund is made without undue delay, no later than within 14 days from the day of receipt of the declaration of withdrawal.

The Seller may withhold reimbursement until receipt of the returned Product or until the Consumer provides proof of its return dispatch, depending on which event occurs first, unless the laws provide otherwise.

The Consumer should return the Product without undue delay, no later than within 14 days from the day of informing the Seller about the withdrawal. The Product should be returned to the Seller’s address indicated in section 1, unless the Seller provides another return address. Prior contact with the Seller may facilitate the organisation of the return, but does not constitute a condition for the effectiveness of the statutory withdrawal.

The Consumer bears the direct cost of returning the Product, unless the Seller has agreed to bear it or has failed to inform the Consumer of the obligation to bear that cost. If, due to the nature of the Product, it cannot be returned by ordinary post, information about the estimated return cost is provided to the Consumer before the contract is concluded.

The Consumer is liable for any diminished value of the Product resulting from using it in a way that goes beyond what is necessary to establish its nature, characteristics and functioning.

10. Complaints and non-conformity of the Product with the contract

The Seller is liable to the Consumer for the conformity of the Product with the contract under the rules resulting from the Act on Consumer Rights.

In the event of non-conformity of the Product with the contract, the Consumer may use the legal remedies available to them, in particular request repair or replacement, and in the cases specified by the laws, a price reduction or withdrawal from the contract.

The Seller’s liability for non-conformity of the Product with the contract, which existed at the time of its delivery and became apparent within the statutory period, lasts as a rule for 2 years from delivery of the Product.

A complaint may be submitted:

• by e-mail: office@abar.art,
• by post: ul. Podgórna 11A, 05-074 Nowy Konik, Poland.

For efficient handling of the complaint, it is worth indicating the Order number, describing the problem and the expected way of resolving it and, if useful, attaching photographs. The lack of a receipt or invoice in itself does not exclude the possibility of proving the purchase by other evidence.

The Seller responds to the Consumer’s complaint within 14 days from the day of its receipt. Failure to respond within this period produces the effects provided for by the applicable laws.

The costs of bringing the Product into conformity with the contract are borne by the Seller to the extent provided by law.

Rights arising from non-conformity of the Product with the contract are independent of any commercial guarantee. If a guarantee is provided for the Product, its terms are communicated separately and do not limit statutory rights.

11. Reviews of Products

If the Shop publishes customer reviews, the Seller informs, at the place where the reviews are presented, whether and how it verifies that they come from persons who have used or purchased the given Product, if such an obligation results from the laws.

Content published by Customers may not infringe the law, the rights of third parties or accepted standards of decency. The Seller may moderate or remove unlawful content or content infringing the rules for publishing reviews, in compliance with the applicable laws.

12. Intellectual property

The content of the Shop, including texts, photographs, graphics, visual identity, page layout and materials presenting the Products, may be protected by copyright, trademark rights or other intellectual property rights vested in the Seller, artists, licensors or other entitled persons.

The purchase of a physical Product does not result in the transfer to the Customer of the economic copyright in the work or the right to reproduce, distribute or commercially exploit it, unless the parties expressly agree otherwise.

Use of the Shop’s content is permitted to the extent resulting from the laws and ordinary use of the Shop.

13. Shopify and services of external entities

The Shop uses Shopify’s technological infrastructure and may use the services of external providers, among others in the areas of payments, delivery, analytics, communication and technical support.

For that reason, Shopify or another technology provider is not the seller of Abar Interior Art Products. The sales contract is concluded between the Customer and the Seller indicated in section 1, unless expressly indicated otherwise in relation to a specific service.

The use of separate third-party services may be subject to their own terms, if the Customer knowingly chooses such a service.

14. Personal data

The rules for the processing of personal data and the use of cookies and similar technologies are described in the Privacy Policy.

Data processing related to the performance of Orders, payments, delivery, customer service and the operation of the Shop is carried out in accordance with the applicable laws and the information provided in the Privacy Policy.

15. Out-of-court dispute resolution methods

The Consumer may make use of the out-of-court complaint handling and redress methods available by law, in particular the assistance of the competent municipal or district consumer ombudsman or procedures available before the Trade Inspection.

Use of an out-of-court dispute resolution method does not deprive the Consumer of the right to pursue claims before the competent court.

16. Governing law and court

Polish law applies to contracts concluded through the Shop, subject to mandatory provisions protecting the Consumer.

The choice of Polish law does not deprive the Consumer of the protection granted to them by provisions that cannot be excluded by agreement and that would apply in the absence of a choice of law.

Disputes are resolved by the court having jurisdiction in accordance with the applicable laws. The Terms of Service do not impose on the Consumer the jurisdiction of the Seller’s court if this would be contrary to law.

17. Amendments to the Terms of Service

The Seller may amend the Terms of Service for important reasons, in particular in the event of changes in laws, the method of providing electronic services, the Shop’s functionalities, payment methods or delivery methods.

Amendments to the Terms of Service do not affect the rights and obligations arising from Orders placed before the amendments enter into force. The version of the Terms of Service made available to the Customer when placing a given Order applies to that Order, unless mandatory provisions of law provide otherwise.

The current version of the Terms of Service is made available in the Shop in a manner enabling it to be saved and reproduced.

18. Final provisions and contact

In matters not regulated by the Terms of Service, the applicable provisions of law shall apply.

If any provision of the Terms of Service proves invalid or unenforceable, this does not affect the validity of the remaining provisions to the extent permitted by law.

Questions concerning the Terms of Service, Orders and Customer rights may be directed to:

ABAR Eksport-Import Bogdan Kamiński
ul. Podgórna 11A, 05-074 Nowy Konik, Poland
E-mail: office@abar.art
Telephone: +48 600 408 508 , +48 22 773 19 81  , +48 22 773 19 95